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This privacy policy will explain how our organization uses the personal data we collect from you when you use our website cicalux.us.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • Children’s privacy
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

We collect the following data:

  • Personal identification information (name, email address, phone number, etc.)
  • Non-personal Information that improves the user experience

We do not collect “sensitive data” (such as your political opinion, your racial or ethnic origin, your religious beliefs, your sexual orientation, etc.)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Place an order for any of our products or services.
  • Subscribe to our newsletter.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards, social media, or via email.
  • Use or view our website via your browser’s cookies.
  • Create an account

How will we use and share information?

We collect your data so that we can:

  • Process your order.
  • Email you with special offers on other products and services we think you might like.

When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. Your personal data may also be processed by our technical or commercial subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy. We take all necessary precautions to preserve the security of your information.

How do we store your data?

To ensure the security and confidentiality of personal data, cicalux.us uses networks protected by standard devices such as firewall, pseudonymization, encryption and password. When processing personal data, we take all the accommodating measures to protect them against loss, misuse, unauthorized access, disclosure, alteration or destruction. If we become aware of a security breach, we will notify the concerned users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at the national or European level.

We will keep your personal data – surname, first name, postal address, email, telephone number – for 36 months. Once this time period has expired, we will delete your data. 

We will not publish, exchange, transfer, yield or sell any personal information on any support to others. We reserve the right to transfer all Personally-Identifying Information in our possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of CicaLux Inc.’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personally-Identifying Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and are given an opportunity to affirmatively opt-out of it. Personally-Identifying Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor organization. 

Marketing

We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing information, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, contact us by email [email protected].

Children’s privacy

Our Site is not directed to anyone under the age of 18. We do not knowingly collect or solicit information from anyone under the age of 18 or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected]

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request CicaLux Inc. for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that CicaLux Inc. corrects any information you believe is inaccurate. You also have the right to request CicaLux Inc. to complete the information you believe is incomplete.

The right to erasure – You have the right to request that CicaLux Inc. erases your personal data, under certain conditions.

The right to restrict processing – You have the right to request that CicaLux Inc. restricts the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to CicaLux Inc.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that CicaLux Inc.  transfers the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our data protection officer, Marie Thyrion, with a copy of a piece of identification (identity card or passport) by email: [email protected].

Or write to: CicaLux Inc. 333 H Street, Suite 5000 Chula Vista, CA 91910 USA.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies. We use functionality cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These third-party cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. We also use advertising cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address for providing additional information or promotions. 

The cookies we set include:

  • Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Order processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order or intent to order is remembered between pages so that we can process it properly or send you discount offers and related information.

  • Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Privacy policies of other websites

The website cicalux.us contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 May 2020.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Or write to us at: 

CicaLux Inc.

333 H Street

Suite 5000 Chula Vista, CA 91910 USA

How to contact the appropriate authority

Any dispute regarding the use of the site cicalux.us is subject to US law. Except in cases where the law does not allow it, exclusive jurisdiction is conferred on the competent courts of San Diego.

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